NEW TOOL IN PHOTOSHOP (IDEA TO LAUNCH)

Remove Tool on Photoshop Desktop and Web

ROLE

Lead Designer (0->1)

EXPERTISE

UX/UI Design, System Design, User research, Growth design

IMPACT

385k users of Remove in its first launch, 7% MAU increase after 2nd version release

Project description

Project description

Project description

I led the end-to-end design & launch of the Remove tool (Desktop + web), turning GAN and generative AI complexity into an intuitive, delightful interaction in partnership with PM and model scientists.

The objective was to make removing complex objects fast and seamless, saving users hours of manual retouching. It fills areas intelligently so edits look natural with minimal effort.

I designed a new patented brush+lasso interaction so users could easily brush or outline complex areas. Additionally, I shaped distraction removal workflows, integrated GAN-based technology and Firefly, and ensured the tool adapts to future AI upgrades.

Timeline

Oct 2022 to May 2024, Multiple version releases

Initial Context (challenges)

  • Switching tools slows user down: Removing an object meant jumping between Spot Healing, Patch and Clone Stamp.

  • Manual edits took hours: Precise clean-ups were time-consuming, and trial-and-error workflows.

  • No clear removal flow: Users struggled to discover where and how to start an object removal.

  • Desktop / Web parity: The tool had to deliver the same quality and speed in a browser, even on slower networks.

SOLUTIONS- FINDING DISTRACTIONS

Users can click the Find Distraction button to identify and eliminate distractions with a single click.

SOLUTIONS- BRASSO INTERACTION

When a user draws a lasso with the brush and the stroke’s start and end points are close together, the shape automatically fills with the overlay.

SOLUTIONS- ADD AND SUBTRACT BRUSH

Add and subtract-brushes, along with per-stroke removal, let users brush through complex cleanup tasks with ease.

SOLUTIONS- COMPLEX AREAS REMOVAL

Using a brush makes it easy to target and remove complex areas precisely.

SOLUTIONS- ONBOARDING

Added onboarding and worked on onboarding videos

Process

Process

Process

Given the challenge of balancing powerful AI with familiar workflows, I designed a new interaction from scratch, validated by three user testing rounds and multiple prototypes.

Designing

  • New tool-> create visual identity, naming, IA for the new tool

  • Created patented brush–lasso hybrid for precise, flexible selection with add/subtract control

  • Built “Find Distractions” to auto-highlight clutter for quick removal

Development & Implementation

  • Integrated CM-GAN + Firefly with clear model-switching rules

  • Optimized for sub-second edits; aligned with Photoshop’s retouching tools

  • Managed model download/update flow and gated heavy models under 8 GB RAM

  • Enabled web streaming for consistent performance

  • Planned multi-version rollout with PMs

Research, Content Refinement, and Discoverability

  • Ran three user testing unmoderated studies with retouchers to validate MVP flows

  • Finalized name, icon, and placement from feedback

  • Solved a tools-panel visibility issue via identifying the problem by looking at Youtube videos from creators, which then was supported by analytics.

  • Designed onboarding to boost first-use success

Legal, and Ethical Review

  • Verified models meet Adobe’s AI ethics policy

  • Ensured data is ethically sourced and never trained on user or unauthorized content

KEY UX ChaLLENGES
PROCESS beforE THE MVP LAUNCH [6 months]
TIMELINE OF REMOVE TOOL, my work

Solutions

Solutions

Solutions

The Remove tool provides a unified, resource-aware AI workflow that addresses fragmentation, optimizes performance, and respects ethical constraints.

Patented Interaction

Brush+lasso hybrid gives users precise control and flexibility.

Add and subtract-brushes, along with per-stroke removal, let users brush through complex cleanup tasks with ease.

Distraction Removal

Find Distractions highlights unwanted elements, such as wires, cables, and background people, that Firefly can remove in seconds.

Flexible Engine

Firefly processes large, complex fills, while CM-GAN handles small spots; the tool automatically chooses the correct engine based on mask size and available memory.

Resource-Aware Performance

The system lazy-loads models on demand, disables heavy GAN models on devices with less than 8 GB of RAM, and streams models in the browser to sustain sub-second interactions.

Remove tool GAN models are now downloaded when Photoshop is downloaded

Photoshop now downloads the Remove tool’s GAN models during installation.

Photoshop-Tools Dialog

By analyzing usage data and YouTube-creator videos, I optimized the Tools Placement dialog and first-time onboarding for new tools. The change boosted Remove adoption by 5 percent, which translates to several thousand additional users. Because the fix applies to every future tool shipped in Photoshop, it delivers long-term impact across the entire product line.

Photoshop on the Web

Provides the same interaction on both desktop and web, optimized for different networks and device capabilities.

Results

Results

Results

385 000 users in month one

The tool enjoyed strong adoption immediately after its 2023 launch, and current estimates indicate that millions of users now rely on it.

14% MAU on Web (vs. 3% for Spot Healing)

22 events per MAU, meaning multiple use by a single user

Time Saved

Users can remove complex objects in seconds rather than hours.

Future-Proof

The tool is designed to evolve with ongoing AI advancements and to expand into new retouching contexts.

New Selection Paradigm

The interaction model I built for Remove created a new selection method in Photoshop, propagated into the Selection Brush and Adjustment tools, and is now influencing other Creative Cloud experiences.

Remove tool in the news

As covered by Verge about Distraction Removal-

"Distraction Removal is now available in Photoshop’s desktop and web apps, with additional enhancements on the way, according to Adobe. Users can choose whether the Remove tool runs on generative AI––specifically Adobe’s Firefly model––on non-generative AI, or in an automatic mode that selects the best option for each image and scene."

As covered by Verge about Distraction Removal-

"Distraction Removal is now available in Photoshop’s desktop and web apps, with additional enhancements on the way, according to Adobe. Users can choose whether the Remove tool runs on generative AI––specifically Adobe’s Firefly model––on non-generative AI, or in an automatic mode that selects the best option for each image and scene."

Follow me on other channels

Case studies

Remove Tool in Photoshop (PS)

AI Trust Framework @ SAP

Follow me on other channels

Case studies

Remove Tool in Photoshop (PS)

AI Trust Framework @ SAP

Follow me on other channels

Case studies

Remove Tool in Photoshop (PS)

AI Trust Framework @ SAP