INDUstry project with ibm watson designers
Careo: An AI-powered health app for chronic conditions care
ROLE
Worked with Isabel and Maddy
MY EXPERTISE
Research, personas, journey mapping, ideation, prototyping, video storytelling
IMPACT
Future forward application, not launched yet
Appointment page
All appointments in one page with notes about the appointment

insights page
All health summary gathered at one place.

sharing insights
Share insights easily with doctors, and own your own data. This is critical especially if user has multiple specialists appointment.

We designed Careo, a concept health app that uses machine learning and NLP to help patients with chronic conditions synthesize symptoms, prioritize insights, and prepare for doctor visits. The project focused on transforming fragmented, complex health data into clear, actionable information for both patients and specialists.
Timeline
Feb – May 2020 (Industry-based collaboration with IBM Watson designers)
Research
We went through multiple rounds of research, talking to users (people with chronic conditions), and feedback from some technologists @IBM before finalizing our target topic.
User challenges
Managing multiple specialists and scattered medical data
Difficulty noting and tracking symptoms consistently
Overwhelming medical jargon and cognitive load
Limited feedback loops with doctors
Need for better understanding and decision-making before appointments
How might a design harness machine learning capabilities to enable a patient with chronic conditions to translate, prioritize, and analyze their data into a useful and understandable format — prior to a doctor’s visit?
Went through storyboarding and sketching phase for the initial. For wireframe sketching presented here are all my sketches:-
Prototyping- I worked on these initial iterations and then for the final versions worked together with Isabel.